User Terms of Service

Last Update: April 28, 2024

This user terms of service outlines the guidelines and rules that users must adhere to while utilizing a particular service or platform. It defines the rights and responsibilities of both the user and the service provider, ensuring a clear understanding of expectations and boundaries for all parties involved.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this terms of service:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to PLURALITY TECHNOLOGIES LIMITED, 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: United Kingdom
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service (referred to as “Plurality”, “Plurality Network”, “Embedded Wallet”, “Widget”, “Social Context Layer”) refers to the software as a service components and software development kits developed and copyrighted by PLURALITY TECHNOLOGIES LIMITED.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Plurality, accessible from https://plurality.network/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Intellectual property refers to the content displayed or available on the Services, known as “Content,” such as text, graphics, data, articles, photos along with the software produced by Plurality Technologies and “Service” provided to the users and developers.

Terms of Use

Kindly proceed to acquaint yourself with the regulations and limitations that oversee your utilization of our website(s), products, services, and applications (the “Services”). If you have any inquiries, remarks, or concerns pertaining to these terms or the Services, please reach out to us at:

Email: contact@plurality.network

These Terms of Use (“Terms”) create a legally binding agreement between you and PLURALITY TECHNOLOGIES LIMITED (“Plurality,” “we,” and “us”). Your use of the Services, whether on our website or a third-party platform, indicates your acceptance of these Terms throughout your usage. If you are using the Services on behalf of an organization or entity, you confirm that you have the authority to accept these Terms on their behalf, and “you” and “your” include that organization or entity.

These Terms cover the conditions outlined in this document and our Privacy Policy. Your participation in specific Services may be subject to additional terms (“Additional Terms”), which you agree to follow. Please review these Terms, as they contain essential information about the Services, including potential modifications, limitations of liability, class action waiver, and dispute resolution through arbitration. Therefore, it’s important to read these terms alongside the Privacy Policy and the Additional Terms for a comprehensive understanding.

The access to and use of the Services are governed by additional agreements, including the documentation available on our website and/or our SDK and/or API license and terms. In case of any conflict between these Terms and the governing documentation for Developer usage, the latter prevails for those specific Services.

IMPORTANT: YOUR ACCESS TO OUR SERVICES IS CONDITIONAL ON ACCEPTANCE OF THESE TERMS. IF YOU DISAGREE WITH ANY PART, YOU ARE NOT PERMITTED TO USE OR ACCESS THE SERVICES.

Arbitration Notice and Class Action Waiver

With specific exceptions described in the Arbitration Agreement section below, you agree that disputes between you and us will be settled through binding individual arbitration. You also waive your right to participate in a class action lawsuit or class-wide arbitration.

Updates to the Terms of Use

As we constantly work to enhance our services, the Terms may need adjustments to align with our evolving offerings. We retain the right to update the Terms at any time. In such cases, we’ll notify you through our website (www.plurality.network), email, or another method. If you don’t agree with the new Terms, you’re free to decline them. Unfortunately, this means you won’t be able to use the services anymore, though you can still export your data. If you continue using the services after the new Terms take effect, it means you’re okay with the changes. Except for the changes we make, as described here, no other alterations to these Terms will be valid unless agreed upon in writing by both parties.

Privacy

Plurality takes your privacy very seriously. We strive to collect only necessary data and ensure that it goes to the right recipients by user consent. Plurality does not store unencrypted user’s specific data on its servers. User retain full control over their data and only users can decrypt their data on their client-devices. The key for data decryption is generated and stored in a wallet controlled by the user. Plurality does not have access to the user data once it is issued in the attested form and stored at ceramic. Check our current privacy policy for more details.

Services for users by Plurality

Plurality offers three main services: Social media authentication, private data wallets (so-called “Wallet as a Service”), and attestations based on the connected data. You can choose to use one or more of these services for your Plurality authentication at any app. Essentially, this involves us confirming your information when you sign up, like ensuring your email is genuinely yours and if a particular social media account belongs to you. We also provide you with a private data wallet to easily connect your data to apps while using the service so you can easily connect your data to third-party apps as part of using the service for contextualization. Lastly, we also verify and validate certain user aspects for example if the user connected to this app is a human and not a bot or AI agent.

Fundamentals of Plurality

Plurality allows you to either create a virtual private data wallet or link your existing one to any app. This virtual wallet securely creates cryptographic keys (DIDs and private keys) to encrypt data streams in addition to allowing the users to sign blockchain transactions. All private keys are securely generated and handled by ‘Lit protocol’ as an underlying key management protocol which sanctions the transactions only after user authentication and authorization. You can sign arbitrary messages on request of third-party applications, including but not limited to, selectively proving that you own a certain piece of data that was issued to you as an attestation by Plurality. The data in your private wallets is used for use cases such as proving that you are human or providing your real-world reputation context to an app, etc. However, Plurality or any third party can never access or see your private data after it is issued to you, unless you reveal it yourself, because it is encrypted by your DIDs that were created in your private data wallet. At your election, Wallets can be orchestrated by Plurality or a third-party service provider of your choosing, in which case you are subject to the terms of the third-party service provider.

To get started, you may need to sign up, set a password, and provide accurate information and connect to various social accounts which already recognize you as a valid user. Creating a wallet involves generating a unique sequence (“Secret”) to create encrypted private keys. Safeguarding this Secret, along with passwords and other credentials, is your responsibility. Plurality doesn’t store unencrypted Secrets and doesn’t have access to them. Plurality provides self-custodial wallets and won’t assist in retrieving lost credentials.

Wallet access and signatures require you to be logged in. Any unauthorized access may lead to loss or theft of wallet assets. If you detect suspicious activity, promptly notify Plurality. Plurality never acts as a custodian or asks for sensitive information. Plurality will never act as a custodian of your Wallet or Credentials and will never have the power to make any transactions or attestations on your behalf. Plurality and its employees will never request information about your Wallet Secret, Private Keys, Passwords or other details that could grant full control over your Wallet. It is your responsibility to safeguard this sensitive information. You are accountable for the actions and oversights of anyone accessing an account or Wallet provided through the Services.

You may access certain Services features using credentials from other services (Third Party Accounts like Google, TikTok or Twitter). By doing so, you allow us to access specific information from those accounts and issue you certain credentials based on the data received. You are ultimately in control of how much information is accessible to us and may exercise such control by adjusting your privacy settings on your Third-Party Account.

You affirm that you are legally of age to enter into a binding contract, or if not, you have obtained permission from your parent or guardian to use the Services and have secured their agreement to these Terms on your behalf. If representing an organization or entity, you declare that you are authorized to consent to these Terms on their behalf, binding them to these Terms.

Your use of the Services should be solely for internal purposes and not on behalf of any third party, ensuring compliance with applicable laws and adherence to Plurality’s provided documentation. If your use violates laws, these Terms, or Plurality’s documentation, you lack authorization to use the Services. Plurality is not accountable for any unlawful or unauthorized use.

You must not share your Credentials, Plurality User ID, account, or password with others, and safeguard the security of these details. You bear responsibility for any activities linked to your Plurality User ID and account.

Age restriction

Our Service is intended for individuals aged 13 and older. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are under 13, please do not use our Service or provide us with any personal information. If you are a parent or guardian and you believe that your child has provided personal information to us, please contact us so that we can take appropriate action. If we become aware that we have collected personal information from anyone under the age of 13 without parental consent, we will take steps to remove that information from our servers.

If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent, we may require your parent’s consent before collecting and using that information.

Cost of Service

Currently, the Services are free, but Plurality reserves the right to charge for certain or all Services in the future. Notice will be given before any fee-associated changes take effect. If you wish to continue using fee-based Services, you must pay all applicable fees. Regardless, you will retain the ability to export any private keys or data if you choose not to continue using the Services.

Limitations and Restrictions

You assure and agree not to contribute or provide anything, including any Content, to the Services, or engage with the Services in a way that:

Infringes on the intellectual property or other rights of anyone, including Plurality.
Violates any law or regulation, such as export control, anti-money laundering, or privacy laws, or serves any purpose not reasonably intended by Plurality.
Is abusive, harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or objectionable.
Compromises the security of yours or others’ Wallets, Credentials, Plurality User ID, or accounts, such as letting someone else access the Services as you.
Tries to obtain Credentials, passwords, accounts, or other security information from any other user.
Bypasses measures Plurality uses to prevent or limit access to the Services.
Violates computer network security or attempts to crack passwords or encryption codes.
Runs mail lists, auto-responders, or “spam” on the Services, or interferes with the proper functioning of the Services.
Uses automated means to crawl, scrape, or spider any page, data, or part of the Services or Content.
Copies or stores a substantial portion of the Content.
Tries to decompile, reverse engineer, or obtain the source code or underlying ideas of the Services.

Violation of any of these can result in the termination of your right to use or access the Services.

Confidentiality

Any communication or information received by the user shall be deemed confidential. This includes financial, business, legal, and technical information disclosed by one party (the “Disclosing Party”) to the other party (the “Receiving Party”), covering areas such as research, development, operations, and marketing. However, Confidential Information does not include data already known to the Receiving Party, disclosed by a third party without restriction, publicly known, or independently developed. Both parties are obligated to treat Confidential Information as confidential, utilizing it only in accordance with this Agreement. Disclosure is limited to certain employees, contractors, and agents bound by confidentiality obligations. The Receiving Party must exercise reasonable care to safeguard Confidential Information and promptly report any misuse or unauthorized disclosure. Upon termination, the Receiving Party must either return or destroy Confidential Information, except for backup purposes. Any required disclosures by law must be promptly communicated to the Disclosing Party.

Licensing and copyrights

The content displayed or available on the Services, known as “Content,” such as text, graphics, data, articles, photos, and more, is protected by copyright and/or other intellectual property laws. You agree to adhere to all copyright notices, trademark rules, and restrictions in any Content accessed through the Services. Without prior consent from the owner of the Content, you won’t use, copy, reproduce, modify, publish, transmit, distribute, display, license, sell, or exploit any Content not owned by you in a way that violates someone else’s rights, including Plurality’s.

Usage limitations

Under these Terms, each user is granted a global, non-exclusive, non-sublicensable, and non-transferable license to use Content solely for using the Services and in line with any documentation provided by Plurality. Any use of Content for purposes other than using the Services is expressly prohibited without written permission. You acknowledge that Plurality owns the Services and agree not to modify, publish, transmit, reproduce, create derivative works, or exploit any part of the Services Users must not attempt to reverse engineer, decompile, or disassemble the Services to uncover their source code, object code, or underlying structure, ideas, or algorithms.

Risks and Liability

Any information or Content posted or transmitted through the Services is the responsibility of the person who originated it. You access such information and Content at your own risk, and we are not liable for errors, omissions, damages, or loss related to it. We cannot control how you interpret or use the Content, and you release us from liability for acquiring or not acquiring Content through the Services. We can’t guarantee the identity of other users on the Services and are not responsible for their access.

You are responsible for all Content you contribute to the Services and confirm you have the necessary rights to do so.
The Services may link to third-party platforms or websites not owned or controlled by Plurality. Using such third-party platforms or services involves risks, and Plurality is not responsible for those risks. Plurality has no control over the content, accuracy, privacy policies, or practices of third-party websites.

Plurality cannot censor, monitor or verify interactions with third parties through the services and assumes no responsibility for, the content, accuracy, privacy policies, or practices of any third-party websites or opinions expressed by third parties through the Services. It is recommended that you read the terms, conditions, and privacy policies of each third-party website or service you visit through the Services. By using the Services, you release and hold Plurality harmless from any liability arising from your use of third-party websites or services.

Interactions with organizations or individuals on the Services are solely between you and them. Plurality is not responsible for any loss or damage resulting from such dealings. Plurality is not obligated to intervene in disputes between participants on the site or Services or between users and third parties. In case of a dispute with other users, you release Plurality and its directors, officers, employees, agents, and successors from any claims, demands, or damages arising from or related to such disputes and our Services. You waive any jurisdiction that says a general release does not extend to unknown claims.

Messaging and Communication

You may receive communications, including messages from Plurality sent via email or SMS in order to provide you best services. Upon signing up, you’ll receive a welcome message and instructions on how to opt out of messages. When you sign up and provide your wireless number, you acknowledge Plurality’s right to send you information about your account or transactions, possibly utilizing automated dialing technology to text you. You consent to receive communications from Plurality and confirm that each registered individual or wireless phone number provider has agreed to receive such communications. You also agree to indemnify and hold Plurality harmless from any claims, liabilities, damages, losses, or expenses arising from your breach of the above.

Updates to the Service

Plurality aims to improve the Services over time, which may involve introducing new features, suspending or discontinuing parts of the Services, or imposing limits on certain features. While efforts will be made to provide notice of material changes that may adversely affect you, this isn’t always practical. Plurality reserves the right to remove any Content from the Services at any time, for any reason, in its sole discretion, without notice.

Termination of contract/services

If you wish to stop using the Services, you are free to do so at any time by contacting us at contact@plurality.network. Refer to our Privacy Policy and the licenses mentioned above to understand how we handle your information after you cease using our Services.

Plurality also reserves the right to terminate or suspend your use of the Services or your account at our discretion, including in the event of a breach of these Terms. Plurality holds the sole authority to determine if you violate any restrictions outlined in these Terms.

Account termination may lead to the removal of your private keys or any associated Content from our system unless you exported a local copy beforehand. Consider this before deciding to terminate your account.

If you accidentally delete your account, contact us immediately at contact@plurality.network. While we will make an effort to assist you, we cannot guarantee the recovery or restoration of your data.

Provisions that, by their nature, should survive the termination of these Terms will continue to be in effect. This includes obligations to indemnify us, limitations on our liability, terms related to ownership or intellectual property rights, and terms regarding disputes, including the arbitration agreement.

Jurisdiction and Applicable Law

These Terms and any dispute or claim arising from or related to them, their subject matter, or formation (including non-contractual disputes or claims) shall be governed by and interpreted in accordance with the laws of England and Wales.

Appendix

Warranty Disclaimer

Plurality and its affiliated entities, licensors, suppliers, partners, officers, directors, employees, and agents (“Plurality Parties”) make no representations or warranties about the Services, including Content accessed through them. The Plurality Parties are not liable for the accuracy, copyright compliance, legality, or decency of material within the Services. The Services and Content are provided “as-is,” without warranties of any kind, express or implied. You acknowledge the risks associated with digital asset investments, including potential loss. Wallet recovery services are offered as a convenience but are subject to the terms in this agreement. Plurality does not act as a custodian of user wallets or credentials and cannot guarantee wallet recovery.

Limitation of Liability

To the fullest extent allowed by law, the Plurality Parties are not liable for indirect, special, incidental, punitive, or consequential damages. This includes lost profits, business interruption, loss of data, or computer malfunctions. Plurality is not responsible for losses arising from user errors, server failure, unauthorized access, or other third-party activities.

Indemnity

You agree to indemnify and hold the Plurality Parties harmless from and against claims, liabilities, damages, losses, and expenses related to your use of the Services or any violation of these Terms.

Assignment

You may not assign, delegate, or transfer these Terms or their Services account without prior written consent from Plurality. However, Plurality reserves the right to transfer these Terms and its obligations without consent.

Arbitration Agreement

Dispute Resolution: Disputes will be settled through arbitration, and users waive their rights to a jury trial. Users and Plurality acknowledge that personnel are third-party beneficiaries with the right to enforce these Terms.

Arbitration Rules: The involved parties will make diligent efforts to resolve any dispute, claim, question, or disagreement related to the subject matter of these Terms through sincere negotiations. These negotiations are a prerequisite for either party to initiate arbitration. In the event that negotiations do not bring about a resolution, the matter will be conclusively settled through binding arbitration. The arbitration process will be conducted in the English language, presided over by a commercial arbitrator possessing significant experience in addressing intellectual property and commercial contract disputes. The judgment based on the arbitrator’s award can be entered in any court with competent jurisdiction.

Small Claims Court; Infringement: Users or Plurality have the option to bring qualifying claims to small claims court. Additionally, despite the obligation to resolve disputes through arbitration, each party retains the right to seek injunctive or other equitable relief at any time and from any court with competent jurisdiction. This is done to prevent actual or threatened infringement, misappropriation, or violation of copyrights, trademarks, trade secrets, patents, or other intellectual property rights belonging to either party.

Waiver of Jury Trial: Users and Plurality waive the right to a jury trial and opt for arbitration as it is more streamlined, efficient, and cost-effective compared to court proceedings, and they are subject to limited review by a court. In any legal proceedings between you and Plurality concerning the enforcement or vacating of an arbitration award, both parties relinquish any rights to a jury trial and choose to have the dispute determined by a judge.

Waiver of Class or Consolidated Actions: All claims and disputes covered by this arbitration agreement must be resolved individually and not as part of a class. Claims involving more than one customer or user cannot be addressed collectively or combined with those of any other customer or user. In the event that the waiver of class or consolidated actions is considered invalid or unenforceable, both you and Plurality forfeit the right to arbitration, and all claims and disputes will be settled in a court.

Opt-out: Users can opt-out of arbitration within 30 days by sending written notice of your decision to opt out to the following address:
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Exclusive Venue: If you submit the opt-out notice or if, under the terms of the arbitration agreement outlined above, you or Plurality are allowed to resolve any dispute related to these Terms through litigation in court, then the preceding arbitration agreement won’t be applicable to either party. In such cases, both you and Plurality mutually agree that any legal proceedings (excluding small claims actions) will take place in the courts.

Severability: If the restriction on class actions and other claims made on behalf of third parties, as stated earlier, is deemed unenforceable, then all the language in this Arbitration Agreement section preceding that restriction will be rendered null and void. It’s important to note that this arbitration agreement will persist even after the conclusion of your relationship with Plurality.

Miscellaneous

You are responsible for handling all taxes, duties, and governmental assessments associated with your activities in connection with the Services. However, Plurality may, at its sole discretion, undertake these responsibilities on your behalf or for itself. The failure of either party to exercise any rights outlined herein shall not be considered a waiver of further rights. If any provision of these Terms is found to be unenforceable or invalid, that specific provision will be limited or eliminated to the minimum extent necessary, while the rest of the Terms will remain in full force and effect. Both you and Plurality affirm that these Terms, along with any agreements or terms applicable to you as a Developer, constitute the complete and exclusive understanding between the parties, superseding all previous written or oral agreements, communications, and other understandings related to these Terms, except for any “Enterprise Terms of Use” or similar agreements executed between you and Plurality. You explicitly acknowledge that you are not an employee, agent, partner, or joint venture of Plurality, and you lack any authority to bind Plurality in any manner. Except for the arbitration agreement section, you and Plurality agree that there are no intended third-party beneficiaries under these Terms.